7981885165 info@dhaathreefoundation.org

Refund & Cancellation Policy

Last Updated: August 2026

Dhaathree Foundation is a registered charitable society. Donations received are applied towards our charitable programmes in accordance with our registered objects.

1. Donations Are Non-Refundable

Donations made to Dhaathree Foundation are voluntary contributions to a charitable cause and are generally non-refundable once processed. Funds are committed to programme delivery on receipt.

2. Errors in Transaction

If a donation has been made in error — for example a duplicate transaction, an incorrect amount, or an unauthorised transaction — please contact us within 7 days of the transaction date at info@dhaathreefoundation.org or +91 7981885165.

Please include the transaction reference number, the date, the amount, and the name and contact details of the donor.

Each request will be reviewed individually. Where a genuine error is established, a refund may be processed at the discretion of Dhaathree Foundation. Approved refunds are credited to the original payment method within 7 to 10 working days. The timing of the credit appearing in the donor's account depends on the donor's bank or card issuer.

3. 80G Receipts and Refunds

Where an 80G tax exemption receipt has already been issued for a donation, any refund will result in that receipt being cancelled. The donor may not claim tax deduction against a cancelled receipt.

4. Recurring Donations

Donors who have set up a recurring or monthly donation may cancel future instalments at any time by writing to info@dhaathreefoundation.org. Cancellation applies to future instalments only; instalments already processed are not refunded.

5. In-Kind Donations

Donations of goods and materials cannot be returned or exchanged once received, as these are distributed directly to beneficiary communities.

6. Contact

Dhaathree Foundation
4-115/1, Balaji Nagar, C.T.M. Road
Madanapalle - 517325, Andhra Pradesh, India
Email: info@dhaathreefoundation.org
Phone: +91 7981885165

This policy was last updated in August 2026.